Privacy Policy

Hot 103.5 FM Aruba (“we,” “us,” or “our”) is committed to protecting the privacy of our listeners,
website visitors, contest participants, and all individuals who interact with our services.
This Privacy Policy explains how we collect, use, share, and protect your personal information.

By using our website, mobile platforms, or participating in any of our programs, you agree to the
practices described in this policy.
 
1. Information We Collect
1.1 Information You Provide
We may collect personal information you voluntarily provide, including:

• Full name and contact details (email address, phone number, mailing address)

• Date of birth (for age verification in contests and promotions)

• Messages, dedications, or requests submitted via our platforms

• Feedback, survey responses, or competition entries

1.2 Information Collected Automatically
When you visit our website or use our digital services, we may automatically collect:

• IP address and browser type

• Pages visited, time spent, and navigation patterns

• Device type and operating system

• Cookies and similar tracking technologies

 
2. How We Use Your Information
We use the information we collect to:

• Broadcast listener dedications, shout-outs, and song requests on air

• Administer contests, giveaways, and promotional events

• Send newsletters, event updates, and promotional communications (with your consent)

• Improve our website, programming, and listener experience

• Comply with applicable laws and regulations in Aruba

• Respond to inquiries and provide customer support

 
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our website or running promotions, under strict confidentiality agreements

• With sponsors or advertisers, but only with your explicit consent (e.g., when you enter a sponsored contest)

• With law enforcement or government authorities if required by law or to protect the rights and safety of our staff and the public

• In connection with a business transfer, merger, or acquisition, where your data may be part of the transferred assets

 
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You may control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.
We may also use analytics tools (such as Google Analytics) to understand how visitors interact with our site. This data is aggregated and does not personally identify you.
 
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Aruban law. Contest entry data is typically deleted within 90 days following the conclusion of an event. You may request deletion of your data at any time (see Section 7).
 
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.
 
7. Your Rights
You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications at any time

• Lodge a complaint with the relevant data protection authority in Aruba

To exercise any of these rights, please contact us using the details in Section 9.
 
8. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
 
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Hot 103.5 FM Aruba
Email: hotfmaruba@gmail.com
Phone: +297 280-1035
Address: Caya Betico Croes 222, Cayena Mall Suite, Lok. 1, Oranjestad, Aruba

10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Continued use of our services following any updates constitutes your acceptance of the revised policy.